Hybrid Conferencee

International Conference on Customer Relationship Management and Retention (ICCRMR - 26)

13th - 14th June 2026 | Crete, Greece
Sample Abstract
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Conference Brochure
Sample Full Paper
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Conference Notifications:

"Be sure to check this section regularly for all Research Plus International Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

Call for Papers Extended:
"The deadline for full paper submissions has been extended for the Research Plus International Conference in Crete. Submit your research by today to participate in one of the top conferences."
Certificate of Presentation:
"Present your research and receive a Certificate of Presentation to recognise your valuable contribution to the conference."
Abstract Submissions Open:
"Abstract submissions for the Crete event are now open! Don’t miss the chance to present your research. Submit now."
Networking with Global Experts:
"Engage with researchers and professionals from around the world at the Crete conference. Build collaborations and gain insights from leading experts."
Keynote Speaker Sessions:
"Don’t miss our Keynote Sessions in Crete, featuring global leaders and innovators sharing their knowledge."
Best Paper & Best Paper Presentation Award:
"Submit your paper and stand a chance to win the Best Paper Presentation Award. The winner will be recognized at the conference in Crete."
SDG-Inspired Conference Focus:
"Our conference will highlight research that addresses global sustainability, inclusive education, and solutions for environmental challenges."

Call for Paper

The ICCRMR aims to explore emerging trends and future directions in research and innovation. It provides a collaborative platform for researchers and professionals to share ideas that shape the future of their respective domains.

The conference highlights advancements in Marketing, encouraging innovative, solution-oriented research that addresses global challenges and technological evolution.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Strategies for improving customer retention
02
Customer relationship management technologies
03
Impact of loyalty programs on retention
04
Personalization in customer relationship management
05
Data analytics for understanding customer needs
06
Building emotional connections with customers
07
Challenges in maintaining customer relationships
08
Case studies on successful CRM implementations
09
Role of customer feedback in retention
10
Omni-channel approaches to customer management
11
Influence of customer service on loyalty
12
Retention strategies for subscription businesses
13
The psychology of customer loyalty
14
Innovative CRM practices in various industries
15
Impact of social media on customer relationships
16
Ethical considerations in CRM practices
17
Future trends in customer relationship management
18
Measuring success in customer retention efforts
19
Customer journey optimization for retention
20
Integrating AI in CRM strategies