Hybrid Conferencee

International Conference on Customer Experience and Personalization in E-Commerce (ICCEPE - 26)

15th - 16th July 2026 | Dubai, UAE
Sample Abstract
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Conference Brochure
Sample Full Paper
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Conference Notifications:

"Be sure to check this section regularly for all Research Plus International Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

Call for Papers Extended:
"The deadline for full paper submissions has been extended for the Research Plus International Conference in Dubai. Submit your research by today to participate in one of the top conferences."
Certificate of Presentation:
"Present your research and receive a Certificate of Presentation to recognise your valuable contribution to the conference."
Abstract Submissions Open:
"Abstract submissions for the Dubai event are now open! Don’t miss the chance to present your research. Submit now."
Networking with Global Experts:
"Engage with researchers and professionals from around the world at the Dubai conference. Build collaborations and gain insights from leading experts."
Keynote Speaker Sessions:
"Don’t miss our Keynote Sessions in Dubai, featuring global leaders and innovators sharing their knowledge."
Best Paper & Best Paper Presentation Award:
"Submit your paper and stand a chance to win the Best Paper Presentation Award. The winner will be recognized at the conference in Dubai."
SDG-Inspired Conference Focus:
"Our conference will highlight research that addresses global sustainability, inclusive education, and solutions for environmental challenges."

Call for Paper

The ICCEPE aims to explore emerging trends and future directions in research and innovation. It provides a collaborative platform for researchers and professionals to share ideas that shape the future of their respective domains.

The conference highlights advancements in E-commerce, encouraging innovative, solution-oriented research that addresses global challenges and technological evolution.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Personalization strategies for online shoppers
02
Enhancing customer experience through technology
03
Role of customer feedback in e-commerce
04
User experience design for e-commerce platforms
05
Impact of loyalty programs on customer retention
06
Omnichannel customer experience strategies
07
Personalized marketing campaigns for e-commerce
08
Customer journey mapping in digital retail
09
Challenges in delivering personalized experiences
10
Utilizing AI for customer insights
11
Impact of social media on customer experience
12
Customer service excellence in e-commerce
13
Building brand loyalty in online shopping
14
Personalization and data privacy concerns
15
Role of community in customer engagement
16
Customer experience metrics for e-commerce
17
Innovations in customer support technologies
18
Cross-cultural considerations in customer experience
19
Future trends in e-commerce personalization
20
Case studies on successful customer engagement