Hybrid Conferencee

International Conference on Data-Driven Customer Relationship Management (ICDCRM - 26)

28th - 29th August 2026 | Milan, Italy
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Conference Brochure
Sample Full Paper
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Conference Notifications:

"Be sure to check this section regularly for all Research Plus International Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

Call for Papers Extended:
"The deadline for full paper submissions has been extended for the Research Plus International Conference in Milan. Submit your research by today to participate in one of the top conferences."
Certificate of Presentation:
"Present your research and receive a Certificate of Presentation to recognise your valuable contribution to the conference."
Abstract Submissions Open:
"Abstract submissions for the Milan event are now open! Don’t miss the chance to present your research. Submit now."
Networking with Global Experts:
"Engage with researchers and professionals from around the world at the Milan conference. Build collaborations and gain insights from leading experts."
Keynote Speaker Sessions:
"Don’t miss our Keynote Sessions in Milan, featuring global leaders and innovators sharing their knowledge."
Best Paper & Best Paper Presentation Award:
"Submit your paper and stand a chance to win the Best Paper Presentation Award. The winner will be recognized at the conference in Milan."
SDG-Inspired Conference Focus:
"Our conference will highlight research that addresses global sustainability, inclusive education, and solutions for environmental challenges."

Call for Paper

The ICDCRM aims to explore emerging trends and future directions in research and innovation. It provides a collaborative platform for researchers and professionals to share ideas that shape the future of their respective domains.

The conference highlights advancements in Data Analytics,Marketing,Business, encouraging innovative, solution-oriented research that addresses global challenges and technological evolution.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Data-driven strategies for customer engagement
02
Impact of CRM on customer loyalty
03
Technological advancements in CRM systems
04
Challenges in implementing CRM solutions
05
Customer data privacy and ethical considerations
06
Case studies of successful CRM implementations
07
Future trends in customer relationship management
08
Integrating CRM with marketing strategies
09
Data analytics for customer insights
10
Collaboration across departments in CRM
11
Customer segmentation and targeting strategies
12
Role of AI in enhancing CRM systems
13
Real-time customer feedback mechanisms
14
Personalization strategies in CRM
15
Impact of social media on CRM practices
16
Training for effective CRM usage
17
Innovative tools for CRM analytics
18
Measuring CRM effectiveness and ROI
19
Customer journey mapping and CRM
20
Future workforce in customer relationship management