Hybrid Conferencee

International Conference on Customer Relationship Management in Banking (ICCRMB - 26)

29th - 30th June 2026 | Paris, France
Sample Abstract
Download
Conference Brochure
Sample Full Paper
Download
Conference Notifications:

"Be sure to check this section regularly for all Research Plus International Conference updates. We’ll keep you informed about deadlines, event details, and more important notifications."

Call for Papers Extended:
"The deadline for full paper submissions has been extended for the Research Plus International Conference in Paris. Submit your research by today to participate in one of the top conferences."
Certificate of Presentation:
"Present your research and receive a Certificate of Presentation to recognise your valuable contribution to the conference."
Abstract Submissions Open:
"Abstract submissions for the Paris event are now open! Don’t miss the chance to present your research. Submit now."
Networking with Global Experts:
"Engage with researchers and professionals from around the world at the Paris conference. Build collaborations and gain insights from leading experts."
Keynote Speaker Sessions:
"Don’t miss our Keynote Sessions in Paris, featuring global leaders and innovators sharing their knowledge."
Best Paper & Best Paper Presentation Award:
"Submit your paper and stand a chance to win the Best Paper Presentation Award. The winner will be recognized at the conference in Paris."
SDG-Inspired Conference Focus:
"Our conference will highlight research that addresses global sustainability, inclusive education, and solutions for environmental challenges."

Call for Paper

The ICCRMB aims to explore emerging trends and future directions in research and innovation. It provides a collaborative platform for researchers and professionals to share ideas that shape the future of their respective domains.

The conference highlights advancements in Banking, encouraging innovative, solution-oriented research that addresses global challenges and technological evolution.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Customer engagement strategies in banking
02
Personalization in banking services
03
Impact of social media on CRM
04
Customer loyalty programs in finance
05
Data-driven customer insights
06
Omni-channel customer experience in banking
07
CRM technologies in financial institutions
08
Customer feedback mechanisms in banking
09
Segmentation strategies for banking customers
10
Retention strategies for banking clients
11
Role of AI in customer service
12
Customer journey mapping in finance
13
Cross-selling strategies in banking
14
Customer relationship metrics and KPIs
15
Digital transformation in CRM practices
16
Ethical considerations in customer data
17
Innovations in customer service delivery
18
Customer trust and relationship management
19
Impact of mobile banking on CRM
20
Future trends in banking CRM