Hybrid Conferencee

International Conference on Omni-Channel Retailing and Analytics (ICOCRA - 27)

11th - 12th February 2027 | Jakarta Raya, Indonesia
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Expand the Academic Reach of Your Research - a Q1-ranked and Scopus-indexed journal publication opportunity

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Conference Notifications:

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Call for Papers Extended:
"The deadline for full paper submissions has been extended for the Research Plus International Conference in Jakarta Raya. Submit your research by today to participate in one of the top conferences."
Certificate of Presentation:
"Present your research and receive a Certificate of Presentation to recognise your valuable contribution to the conference."
Abstract Submissions Open:
"Abstract submissions for the Jakarta Raya event are now open! Don’t miss the chance to present your research. Submit now."
Networking with Global Experts:
"Engage with researchers and professionals from around the world at the Jakarta Raya conference. Build collaborations and gain insights from leading experts."
Keynote Speaker Sessions:
"Don’t miss our Keynote Sessions in Jakarta Raya, featuring global leaders and innovators sharing their knowledge."
Best Paper & Best Paper Presentation Award:
"Submit your paper and stand a chance to win the Best Paper Presentation Award. The winner will be recognized at the conference in Jakarta Raya."
SDG-Inspired Conference Focus:
"Our conference will highlight research that addresses global sustainability, inclusive education, and solutions for environmental challenges."

Conference Session Tracks

SDG Wheel

Aligned with

UN Sustainable Development Goals

This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals. It fosters knowledge exchange, innovation, and collaborative engagement.

SDG 8
SDG 8 Decent Work and Economic Growth
SDG 9
SDG 9 Industry, Innovation and Infrastructure
SDG 12
SDG 12 Responsible Consumption and Production
Track 01

Innovations in Omni-Channel Retailing

This track explores the latest innovations in omni-channel retailing, focusing on how businesses can integrate various channels to enhance customer experience. Papers may address emerging technologies and strategies that facilitate seamless transitions between online and offline shopping.

Track 02

Data Analytics for Retail Performance

This session will focus on the application of data analytics in improving retail performance and decision-making. Contributions should highlight case studies and methodologies that leverage data to optimize operations and enhance profitability.

Track 03

Consumer Insights and Behavior Analysis

This track invites research on consumer insights derived from data analytics, emphasizing the importance of understanding customer behavior in omni-channel environments. Papers should discuss methodologies for capturing and analyzing consumer data to inform marketing strategies.

Track 04

Personalization Strategies in E-commerce

This session will delve into personalization strategies that enhance the e-commerce experience for consumers. Submissions should explore the role of data in creating tailored shopping experiences that drive customer engagement and loyalty.

Track 05

Cross-Channel Data Integration

This track addresses the challenges and solutions related to cross-channel data integration in retail. Contributions should focus on best practices for unifying data sources to create a comprehensive view of customer interactions across all channels.

Track 06

Marketing Strategies for Omni-Channel Success

This session will examine effective marketing strategies that support omni-channel retailing. Papers should investigate how integrated marketing communications can enhance brand visibility and customer engagement across multiple platforms.

Track 07

The Customer Journey in Omni-Channel Retailing

This track focuses on mapping the customer journey in an omni-channel context, highlighting touchpoints that influence purchasing decisions. Submissions should analyze how retailers can optimize each stage of the journey to improve customer satisfaction.

Track 08

Retail Technology and Innovation

This session will explore the role of technology in driving innovation within the retail sector. Papers should discuss emerging technologies, such as AI and IoT, and their impact on retail operations and customer experiences.

Track 09

Seamless Shopping Experiences

This track investigates the concept of seamless shopping experiences across various retail channels. Contributions should highlight strategies and technologies that facilitate a frictionless shopping journey for consumers.

Track 10

Engaging Customers through Data-Driven Retailing

This session will focus on how data-driven approaches can enhance customer engagement in retail. Papers should explore the use of analytics to create meaningful interactions and foster long-term customer relationships.

Track 11

Future Trends in Retail Analytics

This track will examine future trends in retail analytics and their implications for business strategy. Submissions should provide insights into how evolving analytical techniques can shape the future of omni-channel retailing.