Hybrid Conferencee

International Conference on Artificial Intelligence in Customer Relationship Marketing (ICAICRM - 26)

5th - 6th August 2026 | Crete, Greece

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Conference Notifications:

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Call for Papers Extended:
"The deadline for full paper submissions has been extended for the Research Plus International Conference in Crete. Submit your research by today to participate in one of the top conferences."
Certificate of Presentation:
"Present your research and receive a Certificate of Presentation to recognise your valuable contribution to the conference."
Abstract Submissions Open:
"Abstract submissions for the Crete event are now open! Don’t miss the chance to present your research. Submit now."
Networking with Global Experts:
"Engage with researchers and professionals from around the world at the Crete conference. Build collaborations and gain insights from leading experts."
Keynote Speaker Sessions:
"Don’t miss our Keynote Sessions in Crete, featuring global leaders and innovators sharing their knowledge."
Best Paper & Best Paper Presentation Award:
"Submit your paper and stand a chance to win the Best Paper Presentation Award. The winner will be recognized at the conference in Crete."
SDG-Inspired Conference Focus:
"Our conference will highlight research that addresses global sustainability, inclusive education, and solutions for environmental challenges."

Conference Session Tracks

SDG Wheel

Aligned with

UN Sustainable Development Goals

This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals. It fosters knowledge exchange, innovation, and collaborative engagement.

SDG 8
SDG 8 Decent Work and Economic Growth
SDG 9
SDG 9 Industry, Innovation and Infrastructure
SDG 12
SDG 12 Responsible Consumption and Production
Track 01

Artificial Intelligence in Customer Relationship Management

This track explores the integration of artificial intelligence in enhancing customer relationship management strategies. It focuses on how AI technologies can improve customer engagement and retention through personalized interactions.

Track 02

Predictive Analytics for E-Commerce Success

This session delves into the role of predictive analytics in shaping e-commerce strategies. Participants will discuss methodologies for leveraging data to forecast consumer behavior and optimize marketing efforts.

Track 03

Personalization Techniques in Digital Marketing

This track examines innovative personalization techniques that enhance customer experiences in digital marketing. It highlights the importance of tailoring content and offers to meet individual customer preferences.

Track 04

Business Intelligence and Data-Driven Decision Making

This session focuses on the application of business intelligence tools in facilitating data-driven decision-making processes. Attendees will explore case studies demonstrating the impact of data analytics on strategic business outcomes.

Track 05

Operational Efficiency through AI Technologies

This track investigates how AI technologies can streamline operations within marketing departments. Discussions will center on automation, process optimization, and the reduction of operational costs.

Track 06

Customer Insights and Market Trends Analysis

This session aims to uncover the methodologies for deriving actionable customer insights from market trends. Participants will engage in discussions on tools and techniques for analyzing consumer data effectively.

Track 07

Marketing Automation Strategies for E-Commerce

This track explores the implementation of marketing automation strategies to enhance e-commerce performance. It focuses on tools that facilitate automated customer engagement and campaign management.

Track 08

Leveraging Digital Platforms for Customer Engagement

This session discusses the role of digital platforms in fostering customer engagement and loyalty. Participants will analyze successful case studies that illustrate effective platform utilization.

Track 09

Analytics Platforms in Customer Relationship Marketing

This track examines the use of analytics platforms in optimizing customer relationship marketing efforts. It highlights the importance of data visualization and interpretation in driving marketing strategies.

Track 10

E-Commerce Strategy Development in the AI Era

This session focuses on developing effective e-commerce strategies in the context of rapid AI advancements. Discussions will cover best practices for integrating AI into e-commerce business models.

Track 11

Enhancing Loyalty Programs with AI Insights

This track investigates how AI insights can be utilized to enhance loyalty programs and customer retention strategies. Participants will explore innovative approaches to designing loyalty initiatives that resonate with consumers.